I’m Una.
AI Digital Employeefor hotels, serviced apartments and short-term rentals
I work inside your existing systems, answer guest questions, handle bookings, and turn guest requests into tasks for your team.
My clients
Una has significantly improved our guest communication and helped increase our reservation conversion potential. It processes information accurately, is easy to manage, and delivers an excellent cost-benefit ratio. For us, Una is truly an employee of the future.
Rentals & serviced apartments
Experiences
Talk to the same employee these properties hired
What I Do
Guests send me requests
Calls
Email
OTA
QR code
I get the job done
Bring guests back
Resolve guest issues
Manage bookings
Coordinate team tasks
Involve staff when needed
- I handle guest requests from start to finish: answering questions, managing bookings, resolving issues, and coordinating tasks with your team. I involve people only when needed.
- Guests can reach me 24/7 through calls, SMS, email, WhatsApp, social media, booking platforms, and your website, in their preferred language.
- I work directly with your existing hotel systems (PMS, CRM, booking platforms, and task management tools) to complete the work, not just respond to requests.
I work with PMS and channel managers
And more on request
Channels I'm on
See me in action
Tell me which PMS you use, or just ask me what a guest would ask.