AI EmployeeLive in real properties for 24+ months24+ months live

I'm UnaYour best hire. Never sleepCost a fraction

I handle bookings across every channel, check-ins, your guest calls, messages — 24/7. Fully connected to your PMS, CRM, and task tools.

Ask me about price and what you get for your money.

Tell me how many keys you operate — I'll quote your tier and walk you through every integration and channel included.

Speak with me live — 2 min demo

How I work

I'm at the center of everything.

I connect to your tools and your guests. I read from your systems, take action inside them, and communicate across every channel — all at once, around the clock.

Inside your tools

PMS
CRM
Channel Manager
Task Management
Email

Where your guests are

Phone Calls
Website Widget
WhatsApp
Telegram
Facebook · Instagram
Email
PMS Inbox

I understand

Context, intent, history — not just keywords.

I work inside your tools

I read, update, create — directly in your PMS.

I take action

I don't just answer — I complete the task.

I learn & improve

I get smarter with every conversation.

I save you money

Less overhead. More direct bookings.

Lead intake

I qualify every inbound, not just guests.

Owners pitching their property. Corporate booking blocks of rooms. Event planners requesting a proposal. Partners testing a fit. I answer fast, qualify each one against your rules, and route only the leads worth your team's time.

For hotelsGroup, corporate, and event inquiries — qualified by the rules you set.
For rental platforms & PMsOwner outreach — scored on your criteria and onboarded into your listing or PM flow.
For everyonePartner, wholesale, and supply-side inquiries — handled to the same standard I apply to your guests.

Live operations

I'm working right now.

Every day, I help hospitality teams handle real operational work — guest communication, reservations, task management, service requests.

Last 30 daysacross all live properties

Messages answered.

Calls handled.

Emails processed.

Offered bookings.

Guest issues resolved.

Tasks created.

These numbers grow every day because I'm not a demo. I'm already working in live hospitality operations.

Curious how I'd integrate with your current setup?

Ask me directly — I'll answer live.

Talk with me live

Customer outcomes

Three customers, three different operations.

I can be configured around your business — your operation, your team's needs, and your guests' requirements.

Lee Gardens Extended Stay

Extended-stay hotel · 135 rooms

Orlando, USA

Use case

Una supports Lee Gardens Orlando with direct booking inquiries, after-hours guest communication, and routine guest support — helping the property respond faster, capture more direct demand, and reduce repetitive front desk workload.

Key results

Direct booking inquiries120+ / month
After-hours coverage100%
Response time improvementInstant
Routine requests automated75%
Staff time saved60 hrs / month

Hotel Ladenmühle

Mountain hotel · 46 rooms

Altenberg, Germany

Use case

Una assists Hotel Ladenmühle with group booking inquiries, multilingual guest messaging, after-hours response, self check-in support, and on-property upsells like sauna and massage — helping the hotel team serve guests faster and grow ancillary revenue.

Key results

Group booking inquiries35+ / month
Languages supported10+
After-hours response coverage100%
Self check-in support automated70%
Group conversion uplift25%

Una has significantly improved our guest communication and helped increase our reservation conversion potential. It processes information accurately, is easy to manage, and delivers an excellent cost-benefit ratio. For us, Una is truly an employee of the future.
Helena Petzold, Managing Director, Hotel Ladenmühle

Niche Serviced Apartments

Serviced apartments · 146 keys

Witham, UK

Use case

Una supports Niche Serviced Apartments with guest communication, stay extension inquiries, owner questions, and PMS-related workflows — helping the operator reduce manual communication and manage guest interactions more efficiently across the stay lifecycle.

Key results