About Us
We learned hospitality by operating it.
We learned software by building it. Now we are turning both into a digital workforce.
We bring firsthand hospitality experience and software expertise to the everyday work of your team.
Alexander Udalov
Founder & President
30+ years in hospitality. Built and operated hotels and co-founded HKeeper, a task-management platform for hotel teams.
linkedin.com/in/alexander-udalov-937a9a17b
Svetlana Udalova
Co-Founder & CEO
16+ years in hospitality. Hotel co-owner and operator, hospitality operations specialist, and Founder & CEO of HKeeper.
linkedin.com/in/lana-udalov
Our Mission
Give hospitality people their time back.
Our digital employees take on the everyday work of answering guests, handling requests and following up. Your team gets more time for the guests in front of them, and for their own families.
What This Means for You
Work gets done
Guest requests handled from start to finish.
Your team has support
More time for guests, with people involved when needed.
Guests feel remembered
Consistent care that builds lasting relationships.