News from across hospitality and AI, with our take on what matters and what to safely ignore.
The EU AI Act entered a major new phase on August 2, 2026, bringing transparency requirements for certain AI systems into application. For hotels using AI guest communication, virtual concierges, automated messaging, and other AI-powered hospitality technology, transparency and responsible deployment are becoming operational requirements rather than abstract policy questions.
The AI Hospitality Alliance has launched two major initiatives designed to accelerate responsible AI adoption across hospitality: technical workstream committees and an open AI Use Case Knowledge Base. As a Founding Partner, Polydom contributes practical implementation experience through Una and participation in AIHA's technical committees.
Una by Polydom joins other hospitality tech leaders as a Founding Partner of the AI Hospitality Alliance, shaping industry standards for responsible AI adoption.
350+ STR leaders met in Carlsbad for IMN's Short Term Rental Summer. Here's a full recap of what got discussed on M&A, revenue strategy, direct bookings, AI, and regulation.
Heading to IMN's Short Term Rental Summer Forum in Carlsbad — our journey mirrors what every STR operator faces: mega-event pricing, crisis-readiness, and group bookings that move faster than manual processes can keep up.
Last week, the hospitality industry came together to honor the dedicated professionals whose hard work behind the scenes keeps hotels pristine and guests comfortable—our housekeepers. Housekeeping Week is a reminder of the indispensable role these unsung heroes play in shaping every guest's experience. At Polydom, we proudly recognize their efforts and celebrate the ways our Una AI Agent supports and empowers housekeeping departments to work smarter and more efficiently.