Industry News

News from across hospitality and AI, with our take on what matters and what to safely ignore.

Fully Booked? Your Next Guest Inquiry Could Still Earn Revenue

Fully Booked? Your Next Guest Inquiry Could Still Earn Revenue

A sold-out property doesn't have to mean a lost revenue opportunity. See how ZeeLink lets hospitality operators refer guests to other hosts and earn commissions, and where Una could fit into future connected workflows.

The EU AI Act Is Here. Can Your Hotel Explain What Its AI Does?

The EU AI Act Is Here. Can Your Hotel Explain What Its AI Does?

The EU AI Act is changing how hotels evaluate AI vendors. Learn what the 2026 transparency rules mean for guest communication, human oversight, and accountability.

Why Scaling Hospitality AI Requires More Than Better Integrations

Why Scaling Hospitality AI Requires More Than Better Integrations

Scaling AI across hotels requires more than individual integrations. Explore how two AI Hospitality Alliance initiatives are connecting technical standards with real-world hotel operations—and how Polydom is contributing through Una.

Your Hotel AI Answered the Guest. Why Is the Task Still on Your Team's Desk?

Your Hotel AI Answered the Guest. Why Is the Task Still on Your Team's Desk?

A helpful AI reply doesn't eliminate the work behind a guest request. Explore how connected hospitality workflows can reduce repetitive checks, support authorized actions, and give hotel teams more time for meaningful service.

Una by Polydom Named a Founding Partner of the AI Hospitality Alliance

Una by Polydom Named a Founding Partner of the AI Hospitality Alliance

Una by Polydom joins other hospitality tech leaders as a Founding Partner of the AI Hospitality Alliance, shaping industry standards for responsible AI adoption.

350+ STR Leaders Met in Carlsbad. The Real Conversation Was About Scale.

350+ STR Leaders Met in Carlsbad. The Real Conversation Was About Scale.

At IMN Short Term Rental Summer 2026, more than 350 industry professionals gathered to discuss M&A, direct bookings, revenue management, AI, staffing, and regulation. Here's what the agenda and conversations revealed about building a scalable STR business.

The STR Summer Rush Is a Marathon. Can Your Operations Keep Pace?

The STR Summer Rush Is a Marathon. Can Your Operations Keep Pace?

Ahead of IMN’s Short Term Rental Summer 2026 in Carlsbad, Polydom explored what mega-event demand, unexpected disruptions, and operational endurance have in common—and why STR growth depends on keeping guest service running consistently.

Hotel Housekeeping Automation: Less Coordination, More Time for Guests

Hotel Housekeeping Automation: Less Coordination, More Time for Guests

Housekeeping teams do more than clean rooms. Discover how AI helps hotels coordinate guest requests, room readiness, and maintenance tasks while keeping staff in control.

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