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Airbnb and Vrbo hosts, and everything the channels demand of them: fast replies, review scores, and turnovers that don't slip.
At IMN Short Term Rental Summer 2026, more than 350 industry professionals gathered to discuss M&A, direct bookings, revenue management, AI, staffing, and regulation. Here's what the agenda and conversations revealed about building a scalable STR business.
Ahead of IMN’s Short Term Rental Summer 2026 in Carlsbad, Polydom explored what mega-event demand, unexpected disruptions, and operational endurance have in common—and why STR growth depends on keeping guest service running consistently.
Guesty, Hospitable, and Hostaway already offer AI-powered guest messaging. So when does an STR operator need more? Explore five operational gaps involving voice calls, multiple PMS platforms, disconnected channels, human handoffs, and portfolio-wide visibility.
Your AI answers guests, but revenue can still disappear through poor human handoffs, cleaning failures, inflexible long-stay pricing, and missed upsells. Here's what hospitality operators should fix next.
Behind every successful vacation rental stay is a complex chain of bookings, payments, cleaners, contractors, and building rules. Discover the four coordination failures that make STR operations difficult to scale—and what operators can do about them.
Automated guest messages don't necessarily mean automated operations. Learn how AI agents go beyond Airbnb chatbots to support reservations, guest requests, task coordination, and portfolio growth.
STR operators aren't overwhelmed by one major problem. They're overwhelmed by hundreds of small requests, missed handoffs, and repeated calls. Here's how connected AI workflows can reduce the operational burden.
Una's intelligence doesn't stand still. Discover why Polydom regularly evaluates and upgrades its OpenAI models—and why better reasoning, reliable workflows, and operational consistency matter more than any one model version.