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Running properties at scale — staffing, standards, systems, and what changes when routine work stops needing a person.
At IMN Short Term Rental Summer 2026, more than 350 industry professionals gathered to discuss M&A, direct bookings, revenue management, AI, staffing, and regulation. Here's what the agenda and conversations revealed about building a scalable STR business.
Behind every successful vacation rental stay is a complex chain of bookings, payments, cleaners, contractors, and building rules. Discover the four coordination failures that make STR operations difficult to scale—and what operators can do about them.
Connecting AI to your hotel PMS is only the beginning. See how Una uses live reservation data, supported booking actions, guest communication, and operational workflows to reduce manual work.
STR operators aren't overwhelmed by one major problem. They're overwhelmed by hundreds of small requests, missed handoffs, and repeated calls. Here's how connected AI workflows can reduce the operational burden.