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Running Apaleo with Una: how reservations, guest messages, and folio updates stay in sync between the PMS and your AI employee.
A guest finds a cheaper rate on Booking.com just before booking direct. Discover how hotels can respond to price objections, compare eligible offers, and keep the reservation journey moving without automatically discounting.
A corporate client at Avaneo Hotels chose Una's booking widget for future reservations. Discover how Una's expanded Apaleo workflows support corporate rates, multi-room bookings, group payments, and guarantee-aware reservation handling.
Group booking inquiries can turn into hours of availability checks, room comparisons, and pricing explanations. See how Una's Apaleo integration helps hotels build multi-room offers, explain rates, and move guests toward booking with less manual work.
Live room availability isn't enough to win a direct booking. See how Una and Apaleo help hotels present the right offers, explain rates clearly, and move guests toward reservations without adding repetitive work for staff.
A fast reply is only the beginning of good guest service. Discover how hotels can connect AI-powered communication with bookings, service requests, and operational follow-through.