UNA Concierge with Booking & Task Management Capabilities

UNA Concierge with Direct Booking & Task Management capabilities is our most comprehensive AI solution, combining all features from previous tiers to provide a complete system for hotel operations. This powerful tool streamlines reservations optimizes task management, and enhances guest communication, revolutionizing your entire hotel management process. It takes your hotel efficiency to the next level. This powerful solution combines all the features of UNA Concierge with advanced task allocation and tracking capabilities, streamlining your operations and enhancing guest satisfaction.

Price: $999.00/month

Key Features

  • AI-Powered Concierge

    24/7 multilingual guest communication and inquiry handling.

  • Advanced Booking Management

    Direct booking processing, PMS integration, and automated modifications.

  • Intelligent Task Allocation

    AI-driven task assignment and real-time progress tracking.

  • Seamless Integration

    Unified platform connecting reservations, tasks, and guest communication.

  • Comprehensive Analytics

    In-depth insights into bookings, operations, and guest satisfaction.

Integration Spotlight: UNA + Apaleo + HNext

Transform your hotel operations with our complete integration:

  • Seamless reservation and task management
  • Real-time synchronization across all systems
  • Unified guest profiles and communication history
  • Comprehensive performance analytics
Hnext website

Benefits

  • Complete Operational Control

    Manage all aspects of your hotel from a single, integrated platform.

  • Maximized Revenue

    Increase direct bookings and operational efficiency to boost your bottom line.

  • Enhanced Scalability

    Easily handle growth and peak seasons without proportional staff increases.

  • Superior Guest Experience

    Provide seamless, personalized service from booking to check-out.

  • Data-Driven Decision Making

    Leverage comprehensive analytics for strategic improvements.

Use Cases

  • Upselling

    Automatically offer room upgrades or additional services during the booking process..

  • Guest Request Fulfillment

    Quickly assign and track guest requests from various departments.

  • Staff Coordination

    Improve communication and task handoffs between different shifts and departments.

  • Direct Reservations

    Process bookings through AI interactions 24/7.
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Implementing UNA Concierge with Booking & Task Management has been transformative for our hotel group. We've seen a 40% increase in direct bookings, a 30% improvement in operational efficiency, and our guest satisfaction scores have never been higher. It's like having an entire team of expert managers working 24/7. This solution has given us a significant edge in a competitive market.

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Esha Chandra

CEO of Luxury Horizons Hotel Group

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