UNA Concierge with Booking & Task Management Capabilities

The most comprehensive all-in-one AI solution, UNA streamlines reservations, optimizes task allocation, and enhances guest satisfaction—revolutionizing hotel operations and boosting efficiency.
Boost your hotel’s productivity and guest experience with UNA, your ultimate AI-driven teammate.

Integration Spotlight: UNA + Apaleo + HNext

Transform your hotel operations with our complete integration:

  • Seamless reservation and task management
  • Real-time synchronization across all systems
  • Unified guest profiles and communication history
  • Comprehensive performance analytics
Hnext website

Benefits

  • Complete Operational Control

    Manage all aspects of your hotel from a single, integrated platform.

  • Maximized Revenue

    Increase direct bookings and operational efficiency to boost your bottom line.

  • Enhanced Scalability

    Easily handle growth and peak seasons without proportional staff increases.

  • Superior Guest Experience

    Provide seamless, personalized service from booking to check-out.

  • Data-Driven Decision Making

    Leverage comprehensive analytics for strategic improvements.

Key Features

  • AI-Powered Concierge

    24/7 multilingual guest communication and inquiry handling.

  • Advanced Booking Management

    Direct booking processing, PMS integration, and automated modifications.

  • Intelligent Task Allocation

    AI-driven task assignment and real-time progress tracking.

  • Seamless Integration

    Unified platform connecting reservations, tasks, and guest communication.

  • Comprehensive Analytics

    In-depth insights into bookings, operations, and guest satisfaction.

Use Cases

  • Upselling

    Automatically offer room upgrades or additional services during the booking process..

  • Guest Request Fulfillment

    Quickly assign and track guest requests from various departments.

  • Staff Coordination

    Improve communication and task handoffs between different shifts and departments.

  • Direct Reservations

    Process bookings through AI interactions 24/7.

Upgrade Options

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