UNA Concierge

UNA Concierge is our base AI solution to revolutionize guest communication and information management for any kind of hotel. With 24/7 availability, multilingual support, and efficient inquiry handling, UNA Concierge is your tireless digital employee, enhancing guest satisfaction and streamlining operations.

Price: $599.00/month

Key Features

  • 24/7 Availability

    Always-on service providing instant responses to guest inquiries, enhancing satisfaction around the clock.

  • Multilingual Support

    Seamless communication in over 50 languages, catering to international guests with ease.

  • AI-Powered Inquiry Handling

    Efficient management of guest questions with accurate, consistent, and continuously improving responses.

  • Smart Information Management

    Centralized, up-to-date hotel information ensuring consistent communication across all channels.

  • Brand-Aligned Responses

    Customizable AI responses that match your hotel's unique voice, maintaining a personal touch in automated interactions.

Benefits

  • Enhanced Guest Satisfaction

    Quick, accurate responses and personalized interactions improve the overall guest experience.

  • Operational Efficiency

    Reduce staff workload on routine inquiries, allowing human staff to focus on complex guest needs.

  • Cost-Effective Solution

    Minimize 24/7 staffing needs and reduce training costs for multilingual support.

  • Brand Consistency

    Ensure all guest interactions align with your brand standards across all communication channels.

  • Scalable Service

    Easily handle fluctuations in inquiry volume without the need to proportionally increase staff.

Use Cases

  • Pre-Arrival Information

    Answer questions about check-in procedures. Provide directions and transportation options

  • In-Stay Assistance

    Respond to requests for additional amenities. Offer information about hotel facilities and services

  • Local Recommendations

    Suggest nearby attractions and restaurants. Provide information on local events and activities

  • FAQ Handling

    Address common questions about policies and procedures. Provide instant answers to frequently asked questions

Get Started

Ready to transform your guest communication with AI? 

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UNA Concierge has transformed our hotel's operations. The 24/7 availability ensures every guest inquiry is addressed promptly, and the multilingual support caters to our international guests effortlessly. Our staff can now focus on providing personalized service while UNA handles routine inquiries. It's a game-changer for our efficiency and guest satisfaction.

Jane Doe

Hotel Manager at Sunset Resort

Upgrade Options

Looking for more advanced features? Check out our other UNA products

  • UNA Concierge with Booking Management

    Direct Booking Management via seamless integration with any PMS or other kind of reservation and scheduling system.
    Learn More

  • UNA Concierge with Task Management

    Assigns tasks, created by guests' requests or by staff orders, and Tracks their fulfillment.
    Learn More

  • UNA Concierge with Booking & Task Management

    Complete solution with all features for comprehensive automated hotel management in real-time mode.
    Learn More

Get Started with UNA Concierge Today

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