Meet the Perfect Concierge

UNA Concierge is the ultimate AI-powered solution for hotels looking to enhance guest communication, boost satisfaction, and streamline operations, all while maintaining brand consistency.

Key Features and Benefits

20% of guests rated their satisfaction higher when interacting with AI-driven tools

  • For Guest

    • 24/7 Availability
    • 50+ languages
    • Automated Inquiry Handling
    • Fully responsive

  • For hotel team

    • Good teammate
    • Handels 80% calls
    • Up-to-date information
    • No downtime

  • Business Optimization

    • Seamless integration
    • Brand Consistency
    • Scalable and Cost-effective
    • AI-driven autmation

AI-Driven & Automated Management

UNA enhances guest satisfaction and allows your staff to focus on more personalized and high-value tasks
  • ↑ 45%
    GUEST SATISFACTION
  • ↓80%
    CALLS REPLIED BY HUMAN
  • ↓70%
    GUEST WAITE TIME

Existing and coming soon integrations

  • Hnext logo (horisontal)
  • https://ucarecdn.com/f57b0afe-c53e-480a-9099-6654b330aca1/

Use Cases

  • Pre-Arrival Information

    Answer questions about check-in procedures. Provide directions and transportation options

  • During-Stay Assistance

    Respond to requests for additional amenities. Offer information about hotel facilities and services

  • Local Recommendations

    Suggest nearby attractions and restaurants. Provide information on local events and activities

  • FAQ Handling

    Address common questions about policies and procedures. Provide instant answers to frequently asked questions

Get Started with UNA Concierge Today

Transform your guest communication with AI

Upgrade Options

Looking for more? Explore our advanced solutions

  • UNA: Task Management

    Work Automation Capabilities

    UNA automates task management by assigning tasks from guest requests or staff orders - without manual intervention. 

    Learn More

  • UNA: All-in-one

    Booking & Task Management

    Complete solution with all features for comprehensive automated hotel management in real-time mode.

    Learn More

  • UNA: Booking Management

    One-click booking convenience

    UNA offers guests a seamless booking without the hassle of endless scrolling, lengthy forms, or excessive details.

    Learn More

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