Meet UNA: The First AI-Driven Digital Employee Designed for the Hospitality Industry

UNA automates guest reservations and requests and offers personalized service that improves guest satisfaction and operational efficiency, all while seamlessly integrating into your existing systems.

Core AI Solutions:
Digital Employees with Different Skills Transforming Hotel Operations

We're here to serve every part of your hotel and create an unforgettable guest experience

  • UNA: Concierge
    Nice to meet you! Check out what I can do for you

    I'm your AI-driven guest assistant

    My skills

    • I'm online 24/7
    • I speak over 50 languages
    • I can text in all languages
    • I'm trained to provide personalized assistance
    • I have no memory limits
    • My knowledge is always up to date
    • I'm always happy and smiling
    • I love to communicate with hotel guests
  • UNA: booking Management
    Hello! I'm ready to work - get in touch with me

    I provide your guest with One-click booking

    My skills

    • I have all UNA Concierge skills
    • I easily integrate with PMS
    • I book rooms as my human collegues do
    • I can modify existing reservations with ease
    • I know all of the hotel's amenities & rate plans
    • I always advise the best available options for booking
       
  • UNA: Task Management
    You need things done quickly and well - hire me!

    I'm perfect in Automation & Optimization

    My skills

    • I have all UNA Concierge skills
    • I am integrated with the task managment app HNext
    • I convert guest requests into tasks
    • I create tasks requested by my human colleagues  
    • I reduce routine work
    • With me, you get faster response times
    • Never tired and never late
  • UNA: Booking&Task Management
    All-in-one - the best choice -just call me!

    Complete solution with all UNA's features

    My skills

    • Automated Booking and Task Management   
    • With me, you get operational & service quality control
    • I generate data for your sales team
    • With my assistanse, you will have more returning guests 
    • I will be the best teammate for each human in your team
    • I love what I do - hospitality is my DNA

AI-Driven & Automated Management - The Future of Guest Experience

With UNA AI Concierge you enhance guest satisfaction and allow your staff to focus on more personalized and high-value tasks
  • ↑ 45%
    GUEST SATISFACTION
  • ↓80%
    CALLS REPLIED BY HUMAN
  • ↓30%
    OPERATIONAL COSTS

Want to test UNA's capability first?

Request free trial!
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Existing and coming soon integrations

  • Hnext logo (horisontal)
  • https://ucarecdn.com/f57b0afe-c53e-480a-9099-6654b330aca1/

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